Beta: Monday 26 May, 2025 Full Client Release: Mon 2 & Tue 3 June, 2025
Due to the current period of peak sales, most integrated Clients in the Benelux will be receiving the v213 updates bundled together in v214 (3 weeks later than usual). If you want to receive v213 earlier, please reach out to us via the service portal.
Wayfinding is here!
After a successful Beta test with the module’s sponsor and development partner Orpheus, we ironed out the details and are now proud to release the brand new Wayfinding Module to all interested venues.
Orpheus's sponsorship enabled us to expedite this project while working closely together on concept, design, and acceptance testing. Their investment allowed them to shape the feature according to their specific use cases and wishlist, ensuring the module addresses real-world venue challenges.
Transform every screen in your venue into an intelligent guide that doesn't just show directions, but connects visitors to the cultural experiences awaiting them. Our Wayfinding module seamlessly integrates directional guidance with live event information, creating dynamic signage that adapts in real-time to your venue's activities.
Key benefits:
- No new hardware required: Works with your existing screens using any browser
- Unified system: Merge wayfinding and event promotion into one powerful platform
- Automatic updates: Dynamically reflects event changes with zero manual effort
- Easy setup: A fully functioning demo set-up is available in your Dashboard. Screen design is included in the implementation process.
Perfect for multi-space venues like arts centres, theatres, museums, and cultural hubs where visitors need clear guidance to navigate complex layouts while staying connected to what's happening.
If you would like to discuss using Wayfinding or any of our Digital Signage features, get in touch to discuss costs and implementation.
Introducing Wayfinding: Reimagining Visitor Navigation in Cultural Venues Webinar!
Wednesday, June 25, 2025 - 15:00 CEST Join us for as we showcase the new Wayfinding Module!
News article announcing Wayfinding release (published 26 May)
Accessibility Updates
We’ve made two thoughtful updates to improve your experience across the platform:
- New modals for Waiting list and Wishlist: In the previous release we introduced a new Accessible modal for newsletter subscriptions. This release we rolled out the same new principle for Waiting List and Wishlist modals. These modals now follow the same accessible design as our newsletter sign-up - easy to navigate with just a keyboard.
- Smoother navigation: You can now move through the Coming Soon section in the correct order, even when a banner is displayed alongside it.
New QB filter option: Did not click through
Reaching the right audience just got easier. In addition to the existing Query Builders, ‘Received,’ ‘Clicked through,’ and ‘Bounced’ (introduced in the previous release), we’ve now added a new option: ‘Did not click through’. This makes it easy to find visitors who received your mailing but didn’t engage, so you can follow up with a targeted message or reminder to recapture their interest
Improved URL structure for better SEO (starting with courses and people)
By popular demand, we've updated the URL structure and will roll out first to Courses and People pages - adding control over multilingual slugs, while preserving automated redirects to protect SEO value. Thanks to our community (and a final check by Mondo Marketing) for the input. More sections to follow soon.
Why this matters to you:
- Boost your SEO and tracking: Cleaner, more meaningful URLs help search engines and analytics tools better understand and rank your content.
- Enhance Visitor experience: URLs will be easier to read and share, making you site more user friendly.
- Gain more control: You will have more control over the exact naming of different sections of your URLs with new prefixes and slugs, tailoring them exactly how you want.
What you can do now:
- Rename the Courses overview page URL (previously /courses/): now available in multiple languages
- Rename the Course detail page URL (previously /course/): also multilingual
- Rename the People detail page (previously /people/): also multilingual
- Course and People page identifiers have moved to the end of URLs for better clarity
- Use the new “slug” field in your Dashboard to customise the names appearing in course and people URLs
See the difference in URL structure:
- Old URL: /course/302/fiber-arts-o-ages-6-8
- New URL: /workshops/fiber-arts-for kids-nhsd
What has changed?
- The first section is renamed to “workshops” for clarity
- The unique course ID (302) is removed from the middle for cleaner URLs
- The workshop title in updated and simplified
- The SEO redirect code is now at the end for better readability
We’re just getting started! In future releases, we’ll introduce improved URL structures for Pages/Stories, Productions, Theme groups, and Themes, giving you even more control and better visitor experiences.
Peak sale optimisations
During these busy times we have been working behind the scenes on the performance of our hosting clusters. There is a noticeable increase in traffic and bot activity this year compared to last year, which can lead to unexpected interruptions. To counter this, we implemented the following measures:
- A 70% increase in raw hosting capacity, across both clusters, effective immediately.
- Live rate limiting at infrastructure level, now activated and tuned aggressively to protect against overloads while still allowing genuine visitors through.
- Accelerated caching of queue messages, reducing unnecessary traffic to servers by hundreds of thousands of requests.
- Database offloading: lighter sites are being migrated to additional servers to free up space for more demanding environments.
- Added some new known bots like Scrapy to the queue whitelist to be allowed on websites without triggering the queue counter. We also apply rate limiting for each bot on a server level to make sure they behave and don’t do too many requests.
Stager event importer
Are you using Stager for your event planning and ticketing? Well then, we have good news for you! You can automate the event data import process with our new Stager event updater. It is based on webhooks, so every time you publish a change in Stager, the Peppered updater will automatically get notified of the change and will process it right away.
Additional Fixes & Improvements
- Stories: If the Stories Filter is not active on the Front End, the storytype tag is non-clickable
- Event updaters: Import button changes to “processing…” to indicate the process is running
- Correctly toggle aria-expanded on "more tags"
- Fix for removing Visitor tags from Peppered accounts when they are expired in Tessitura
- Added font variables for non-bookable Status in the sticky Event Header
- Updated the Vriendenloterij VIP card validation API connection to the latest version
- UiTdatabank: Correctly add locations for long term events to UiTdatabank export
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